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After reading Natalie Solent's article called A law-abiding person has nothing to hide?, reader Matt Judson wrote in with this cautionary tale as a case in point. The camera does indeed lie.
I have read with interest your posts on security cameras, and the threat they represent. I was especially interested in your post on the idea that law-abiding citizens have nothing to fear from security cameras and other surveillance technology, because I was recently unjustly accused of vandalism due to security video.
I recently moved to Nob Hill in San Francisco. Nob Hill is justly famous for the lack of parking; After a few weeks of struggle, I surrendered, and chose to pay $255 per month to park in the Masonic Garage.
Purely by coincidence, my friend works in IT for the Masonic Center of San Francisco, which oversees the garage. Friday morning, he sent me an email: "Emergency: call me now! This is not a joke." I called him, and he told me that the garage manager had asked for his help in emailing security camera video. The garage had caught someone keying a car on camera; they identified the suspect because he drove off a few minutes later, and they had his license plate number. They wanted to send the video to the owner of the car, so that the owner could take it to the police and file charges.
When he looked at the video, he was shocked to see that I was the suspect on the video. He did not think that I was the kind of person who would vandalize a car, but he thought I looked very suspicious on the tape. If he had not known me, he would have sent the video off without a second thought.
I told my friend that I have never keyed a car in my life. That was me on the tape, no question. I knew what I was doing when I was on the camera: I checked for my car on one level, but did not see it; I then turned around, thought about heading for the stairway, and then decided to take the elevator to the next level. I did all of this next to the car that had been vandalized.
At lunchtime, I went to the garage to speak to the garage manager. I told him that it was not me, and asked him to review the tape carefully. He replied that the garage had already reviewed the tape carefully, and they were convinced that they had the right person. He suggested that I call the car owner and try to work out a deal so that I would not be charged.
My friend believed me, and spent the rest of the day reviewing video. Two days after I was caught on video, he found video of a group of teenagers doing something to the car in question; when the teenagers noticed the security camera, they covered their faces and ran away. My friend took the video to the manager, and forced him to call me to apologize. His apology was grudging, of course: "Your friend found someone who was maybe more suspicious than you were."
If it had not been for an incredible stroke of luck, I would have been in for a major headache, perhaps charged with a crime. The initial reviewers of the video tape were completely untrained in viewing video; they did not bother to review the tape carefully; the way they passed on their suspicions resulted in a psychological set that I was guilty; if I had not had a close friend in the process, it would have been very hard to convince anyone of my innocence. Lastly, the garage was going to pass the video on to the owner of the car without telling me; if the car owner had seen me in the garage and recognized me from he video, what would he have done?
Law-abiding people do indeed have something to fear from security cameras.
Matt Judson, San Francisco
